CUSTOMER STORIES | LABEL A
How Label A Digitized Expense & Invoice Processing
Learn how Label A innovates expense & invoice Processing to improve employee satisfaction.
A talk with Tim Lorijn (Financial Director) at Label A.

Sector
Professional Services
Team
100+ employees
Solution
Department
Finance department
About Label A
Label A is a leading Dutch digital product development agency, specializing in creating innovative apps for major brands like Porsche, Greenwheels, and Swapfiets. With a team of over 80 specialists, Label A helps clients with strategy, design, and development, all while focusing on employee satisfaction and efficient workflows.
The Challenge: Inefficient Paper-Based Expense Processing
In early 2018, Label A’s Financial Director, Tim Lorijn, noticed that employees were spending too much time manually submitting and waiting for approval of their expenses. This process was not only frustrating but also inefficient. Employees had to wait for reimbursements, and the company struggled with keeping track of expenses accurately. With over 80 employees, the administrative burden of processing expense claims was becoming overwhelming, and it was clear that a digital solution was needed.
The Solution: Full Digital Transformation with Klippa
Label A turned to Klippa to automate their entire expense and invoice processing workflow. After reviewing several options, they chose Klippa because of the user-friendly mobile app, high-quality OCR results, and integration with Exact Online. Klippa’s OCR engine automatically extracted key data from receipts and invoices, such as vendor names, invoice numbers, dates, and amounts, and integrated this data directly into Exact Online.
This allowed for the seamless processing of expenses and invoices in a single cloud environment, significantly reducing the time spent on manual tasks. The system’s self-learning capabilities also improved efficiency over time by automatically generating booking proposals and directly posting them to Exact Online.
Why Klippa Was Chosen
Label A was drawn to Klippa for several reasons. The quality of Klippa’s OCR technology stood out, particularly its ability to handle various document formats with high accuracy. Additionally, Klippa’s personalized onboarding and ability to integrate smoothly with Exact Online were key factors in their decision. The platform’s user-friendliness and quick implementation made it the ideal choice for Label A’s needs.
“Klippa’s solution has truly transformed how we manage expenses and invoices. It’s made our processes faster, more efficient, and has had a positive impact on employee satisfaction.”
The Benefits for Label A
74% Reduction in Processing Time
Automating the expense and invoice approval process dramatically sped up the workflow, saving both time and effort.
Increased Employee Satisfaction
With faster expense approvals and reimbursements, employee frustration was reduced, leading to higher satisfaction.
95% Fewer Errors
The OCR technology reduced the chance of manual errors, ensuring accurate and reliable data entry.
Improved Financial Control
The integration with Exact Online allowed for better oversight of expenses and invoices, streamlining the entire financial process.